We aim to deliver your order as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process, delivery times, and related policies.
Processing Time
Orders are typically processed within 1–3 business days. Once your order is packed and ready, you’ll receive a confirmation email with tracking information (if applicable).
Please note: Orders placed during weekends or holidays may require additional processing time.
Shipping Options & Delivery Times
We offer standard shipping across most countries in Europe. Estimated delivery times:
-
Slovenia: 1–3 business days
-
Europe (EU): 3–7 business days
-
Other International: 7–14 business days (depending on location)
Delivery times are approximate and may vary depending on destination and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size/weight of your order. We occasionally offer free shipping promotions — keep an eye out!
Tracking Your Order
If tracking is available for your shipping option, you’ll receive a tracking link via email once your package has been dispatched.
Customs & Import Fees
For international orders outside the EU, customs or import duties may apply. These fees are the responsibility of the recipient and are not included in the shipping cost.
Delivery Issues
If your package is delayed or hasn’t arrived within the expected time frame, please check the tracking link (if provided) or contact us directly at [insert contact email].
We’re here to help and will work with the shipping provider to resolve any issues.
If you have any further questions about shipping or delivery, feel free to contact us.
